Last Updated: 15th June 2026
Welcome to NHLShop.in (“Website”, “we”, “our”, or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.
By using NHLShop.in, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Mobile number
- Billing and shipping address
- PIN code
- Payment-related information (processed securely through payment gateways)
- Order history
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
Communication Information
- Customer support inquiries
- Feedback and reviews
- Responses to surveys or promotional campaigns
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver products and services
- Communicate order updates and shipping information
- Respond to customer service requests
- Improve website functionality and user experience
- Prevent fraudulent transactions
- Comply with legal and regulatory obligations
- Send promotional offers, newsletters, and marketing communications (where permitted by law)
3. Payment Security
NHLShop.in does not store complete debit card, credit card, UPI PIN, or banking credentials on its servers. Payments are processed through authorized and secure third-party payment service providers that comply with industry security standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
- Provide relevant advertisements and promotions
Users may disable cookies through their browser settings; however, certain features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Delivery and logistics partners
- Payment gateway providers
- Technology and website service providers
- Government authorities, regulators, or law enforcement agencies when required by law
- Professional advisors, auditors, or legal consultants where necessary
Such third parties are permitted to use your information only for the purposes of providing services on our behalf.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to:
- Fulfill orders and services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements and policies
After such period, information may be securely deleted or anonymized.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request details regarding how your information is processed
Requests may be submitted using the contact details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
10. Children’s Privacy
NHLShop.in does not knowingly collect personal information from individuals under the age of 18 years. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to remove it.
11. Marketing Communications
Users may receive promotional emails, SMS messages, or other communications from NHLShop.in. Users may opt out of such communications at any time by following the unsubscribe instructions or contacting us directly.
12. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on the website. Continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
National Homoeo Lab
Address: 110 AJC Bose road, Kolkatta 700014
Email: customercare@nhlshop.in
Phone: +91 89109 63130
Website: https://www.nhlshop.
By accessing or using NHLShop.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
